Video: Helping patients feel at ease - relationship-building strategies for health professionals
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posted on 2025-06-11, 05:30 authored by Rebecca FeoRebecca Feo, Michael LawlessMichael Lawless, Claire Baldwin, Heather BlockHeather Block, Sarah HunterSarah Hunter, Sandra Mortimer, Joanne MurrayJoanne Murray, Maria Alejandra Pinero de PlazaMaria Alejandra Pinero de Plaza, Ellice Willcourt, Cathleen Aspinall, Bobbie-Jo PeneBobbie-Jo Pene, Sylvie Rey, Tim Benson, Charmaine Clark, Lee Kelly, Dennis Sharples, Anne Mette AdamsAnne Mette AdamsMany people feel anxious, worried, or nervous when seeking healthcare - not just about their health, but about how they might be treated by healthcare professionals. They worry that their concerns won't be taken seriously or that they won't be listened to. This can prevent them from opening up to healthcare professionals or even seeking help in the first place.
This video outlines 4 key strategies that healthcare professionals, from any discipline and working in any healthcare setting, can use to help patients feel comfortable and at ease within the healthcare encounter.
